Tool Repair Module
Manage Product Repairs Efficiently
We are developing a Service Access Module to manage products that come to the company for repairing. All product details are managed in Zoho Creator, and estimates are generated in Zoho Books.
📌 Module Overview
Service Access & Repair Workflow
Each product received for repair is tracked in Zoho Creator. Spare parts are recorded in the 'Tool Spare Details' sub-module. Customer and item data are synced from Zoho Books. Completed repairs can generate estimates in Zoho Books directly from Creator.
Seamless repair job tracking with spare parts management and Books integration.✅ Features
- Product Intake: Capture details of products sent for repair
- Tool Spare Details: Dedicated module for managing spare parts per product
- Job Card Creation: Generate a Job Card for each repair request
- Job Card Fields: Product info, customer details, start/end dates, spare parts & quantities
- Data Sync: Spare parts & customer data synced from Zoho Books
- Send to Books: Generate an estimate from completed Job Card
- Approval Flow (Optional): Review repair details before sending
- Status Tracking: Track repair statuses (Received, In Progress, Completed, Sent to Books)
🎯 Why we built this
To standardize the repair process by capturing product, customer, and spare part details in one place. Integration with Zoho Books ensures estimates are created without manual duplication, improving speed and accuracy.
💡 Benefits
- Centralized Repair Management: Products and spare parts tracked in Creator
- Consistency: Customer and item data synced from Zoho Books
- Transparency: Job Cards provide a full record of repair details
- Efficiency: Estimates generated directly in Zoho Books
- Flexibility: Supports multiple products, customers, and spare parts per repair job
- Accountability: Status tracking ensures visibility from intake to completion